Flintr

Privacy Policy

Last updated: April 15, 2025

1. Introduction

At Flintr ("we", "our", or "us"), we are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, APIs, WebSocket feeds, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, you should not use the Services.

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

  • Contractual necessity: to provide Services you've requested.
  • Legitimate interests: to improve Services, secure our platform, and analyze usage.
  • Consent: where required (e.g. marketing communications).
  • Legal obligation: to comply with applicable regulations or respond to lawful requests.

4. How We Use Your Information

We use your information to:

  • Operate, maintain, and enhance the Services
  • Manage accounts and subscriptions
  • Monitor usage and prevent fraud
  • Send system updates or respond to support queries
  • Fulfill legal obligations

We do not use your personal data for profiling or automated decision-making.

5. Sharing of Your Information

We do not sell your personal information. We may share data with:

  • Service Providers (e.g. infrastructure hosting, payment processing, analytics)
  • Legal authorities, when required by law or court order
  • Third parties, in connection with a merger, acquisition, or business restructuring
  • Your consent, where applicable

All third-party processors are contractually obligated to handle your data in compliance with GDPR.

6. International Data Transfers

Flintr is hosted in the European Union. If we transfer your personal data outside the EU/EEA (e.g., to cloud service providers), we ensure adequate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent frameworks, are in place.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Services
  • Comply with legal or tax requirements
  • Resolve disputes or enforce agreements

After this period, data is deleted or anonymized securely.

9. Cookies and Analytics

We use essential and performance cookies to:

  • Maintain sessions
  • Collect aggregate metrics
  • Optimize site performance

You can manage your cookie preferences in your browser settings. We do not use ad cookies or cross-site trackers.

10. Security Measures

We use technical and organizational safeguards to protect your information, including:

  • TLS encryption for data in transit
  • Role-based access controls
  • Secure credential storage

Despite our efforts, no system is 100% secure. You are responsible for protecting your account credentials.

11. Children's Privacy

Our Services are not directed to children under 18. If you believe a minor has submitted personal data to us, please contact us and we will take steps to remove it.

12. Data Breach Notification

In the event of a data breach involving your personal data, we will notify affected users and relevant authorities without undue delay, in accordance with GDPR Articles 33 and 34.

13. Third-Party Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

14. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page and reflected by the "Last updated" date above. Material changes will be communicated via email or site banner.

15. Contact Information

IIf you have questions or requests about this Privacy Policy or your data, you can contact us at: privacy@flintr.io.